Novus,
lat [no-vu-s]:
new, fresh, young, revived, renewed
We offer ALL-INCLUSIVE medical tourism packages to Cali,
Colombia, based on your selection and choices. We facilitate
the process of communication and selection of doctors and
surgical procedures such as plastic surgery, eye surgery,
dental cosmetic treatments and transplants.
We coordinate all the details to offer you a unique
renovation experience: air and ground transportation,
surgery procedures, post-op treatments, stays the hotel of
your choice, meal plans, nurse care, bilingual companion,
safety in your trip, communication with your family and
other tourist packages of your choice.
We work with high-quality professionals and accredited
centers in Cali Colombia, a city internationally known as
the capital of health and beauty of Latin America.
We believe in:
The power
of team work
The power
of integrity
The
protection of our clients and providers (professionals)
The
impact of excellence in client service
The
importance of establishing relationships based in integrity,
mutual respect and transparency
The
support that brings honoring our word
The value
and quality of Colombia’s medical services and
professionalism
Novus is your own renovation!
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Frequently
Asked Questions (FAQs)
Will I be
safe/secure arriving alone to Cali?
Novus coordinates your package
in a way that you feel at home. When arriving to Cali
Novus’ driver and our Operations Manager will be waiting
for you at the airport and will drive you safely to the
hotel where they will make sure you are safely and
comfortably installed. Within Cali you will be transported
in Novus’ vehicles and will be accompanied by our
Operations Manager to all appointments, surgery and
complementary treatments. Also, if you want to visit
touristic sites or have a shopping tour, you will be well
advised and accompanied by our operations manager if you
desire.
Is it necessary to
travel with a companion?
Novus offers the option of
traveling with a companion when quoting your Medical
Tourism Package, however for an appropriate recovery the
companion's collaboration is fundamental and should leave
in hands of Novus and its specialists the carried out
procedure and the post operation treatments, if your
companion generates tranquility and encourages you to have
a quick and effective recovery, decide to travel with him,
otherwise leave everything in hands of Novus, we offer you
the service of experienced and highly qualified nurses who
work directed by your assigned doctor. Remember that the
price of your package will increase when traveling with a
companion (lodging, feeding, air and terrestrial transport
among other).
What is the minimum
time of recovery for a Plastic Surgery?
The time of recovery after a
plastic surgery varies depending one every specific case,
however it is very important to consider the time that the
doctor recommends for each procedure, for example the
minimum time of recovery for a liposuction is 10 days,
while for a tummy tuck the minimum time of recovery is
between 2 and 3 weeks. Novus offers you the Medical
tourism package only if you can stay in Cali the time your
doctor decides is required for your recovery; to restart
your activities you should have followed all medical
indications and the time of recovery is one of the most
important.
Could the Medical
Tourism package cost $2000?
False expectations have been
created around the prices of the Medical Tourism Packages.
It is very important to have knowledge of the services
included in the package and the quality of these services
(clinics, doctors, hotels, post-op treatments, among
other), because according to each client's necessity and
to the characteristics of the package the price does vary.
Can I have more
than one plastic surgery done during one intervention?
The Surgeon is the person who
decides which and how many procedures can be done in only
one intervention, but is very important to send all the
requested information (pictures, filled out form, etc.) so
that the surgeon, after analyzing it, decides which
procedures can be done in only one surgery.
Is it necessary to
lose weight before having a plastic surgery?
The information you write down
in the form and the pictures attached allows the surgeon
to have a clear view of your health condition,
expectations and needs. Once he/she has the complete
information he/she will decide if its necessary to lose
weight, remember that each case is particular and there
are no definitive decisions, however it is very important
to have a change in your nutritional and exercise habits
after the surgery. To help you complete such an objective,
Novus offers the possibility to have an appointment with a
Nutritionist and a physical Coach that will outline a
proposal for you to follow from that same moment. Keep in
mind that the Liposuction is a procedure to sculpture your
body and not to lose weight.
Can I have the
price of a dental treatment having only with the
information consigned in the protocol?
For the dentist to be able to
outline the dental treatment proposal you need it is
important for him to have your dental panoramic x-ray at
least. If this information can be more detailed by
including a report of your personal dentist there will be
more accuracy in the proposal he outlines and will include
all the treatments you require. If the information you
provide in the protocol is not very accurate, when
arriving to Cali the dentist might encounter problems he
wasn’t aware of and this will increase the price of your
package.
Why can the price
of the surgeries vary so much?
You have to make sure what
services are being offered when you receive the price.
Usually, the price you receive corresponds to the plastic
surgery itself. Novus presents a rate for the complete
package and every single service that it includes is
described in the format you receive and later discuss with
our VP of operations. It is very important that you know
the total complete real cost of having a medical service
in Cali, there are additional expenses besides of the
surgery you will need in order to have a successful and
safe recovery (post-op treatments, special garments,
medicines, medical evaluations). Demand your supplier to
give you complete information so you know the budget you
will need and don’t have to incur in unplanned extra
expenses once you arrive to Cali.
Is Novus a company
of Doctors?
Novus is an independent
company that offers Medical Tourism packages to people
outside of Colombia. Novus has analyzed numerous health
professional résumés and has selected those that fulfill
the very strict requirements that were defined; this
assures impartiality in the selection of the professionals
and high quality in a professional and personal level.
Novus’ clients have stood out the high quality of the
professionals that have assisted them.
What happens with
the follow up of my recovery once I get back home?
Novus continues the follow up
through phone calls and email to verify that the recovery
is the appropriate and that you are satisfied with the
services received from Novus, if you have any doubts or
inquiries related to the procedures received, Novus will
connect you with your doctor/dentist/ophthalmologist to
clear your doubts and assure you are satisfied with the
offered service.
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Why choose
Novus?
Because Novus is an American company, legally registered
under US regulations, which provides seriousness and
reliability in the services offered.
Because Novus has carried out an exhaustive process of
professionals' selection that includes analysis of their
résumés, experience, personal and professional
qualifications, membership to the Colombian Association of
their profession, legal background and ethical and
Professional commitment.
Because for Novus each case is unique and particular, we
don’t create false expectations over the packages and
prices at the moment you contact us, we make a detailed
analysis of your interests and needs and we offer a
package that responds to each particular case.
Because once you hire the services of Novus, you have
the certainty of everything that Novus offers and that in
Cali you won't have to incur in additional expenses for
the hired services, Novus takes care of everything while
you rest and recover.
Because Novus offers bilingual accompaniment during your
stay in Cali, this guarantees you safe, calm and guided
activities. You will only be transported in Novus’
vehicles which also guarantee secure and safe trips.
Because Novus carried out a process of hotel selection
in the best city locations which assures they will offer
you lodging and feeding services with security, hygiene
and responsibility.
In synthesis, because Novus is a serious company that
will back you up during your searching process and in the
selection of the best option for your Medical Tourism
Package.